Also, if you are unsure if the registry data is needed, consider changing the data for any of these registry values to zero (0), and then test Outlook to see if you experience a difference in Autodiscover. To resolve this problem, review the Autodiscover-related registry data you may have on your Outlook client, and ensure the data is configured correctly. However, if you configure the Autodiscover registry/policy values incorrectly, you may prevent Outlook from obtaining Autodiscover information. In some scenarios, you may want to use Autodiscover-related registry/policy values to control the method(s) used by Outlook to reach Autodiscover. White Paper: Exchange 2007 Autodiscover Service.White Paper: Understanding the Exchange 2010 Autodiscover Service.If all lookup methods fail, Outlook can't obtain Outlook Anywhere configuration and URL settings.įor more information about the different Autodiscover connection methods used by Outlook, see the following Exchange Autodiscover Service documents: If it fails too, Outlook will try to use the SRV record lookup method. If it fails, Outlook will try the HTTP redirect method. If you're an admin with multiple users reporting problems, you also should check for service issues with Microsoft 365. For example, in a scenario with a machine not joined to a domain, Outlook will try to connect to the predefined URLs (such as ) by using DNS. Fix software update and profile issues Out-of-date software and corrupted Outlook profiles are two of the most common issues that can prevent you from sending and receiving email. 2017 and later versions)īy default, Outlook will try one or more of these methods if it can't reach Autodiscover. Step 1: Check Event Viewer The Event Viewer is a good diagnostic tool in Windows provides access to users to view the event logs on a local or a remote machine. Direct Connect to Microsoft 365 (new for Outlook 2016 version. Steps to Fix Microsoft Outlook 2016 has stopped working Error Follow these steps in the given sequence to troubleshoot and fix Outlook not working issue in Microsoft Outlook.Cached URL in the Outlook profile (new for Outlook 2010 version.The currently implemented methods used by Outlook are: When Outlook tries to contact the Autodiscover service on the Exchange server with the Client Access Server (CAS) role, it can use several different methods to reach the service, depending on the client-server topology. When Microsoft Outlook tries to retrieve Autodiscover information from a server that's running Microsoft Exchange Server, you may experience unexpected results if you're using one or more of the available registry values that can be used to control Autodiscover.
0 Comments
Leave a Reply. |